Privacy Policy

Effective Date: 10/9/2024

At Bidbuddy, accessible from www.bidbuddy.com.au, your privacy is one of our main priorities. This privacy policy document outlines the types of personal information that is collected and recorded by Bidbuddy and how we use it.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

Personal Identification Information: When you sign up for membership, training, webinars, or downloadable products, we may collect personal details such as your name, email address, phone number, billing information, and other relevant data.
Forum Activity: Information shared on the forum, including your posts, comments, and interactions, may be stored to enhance the forum’s experience and for community moderation.
Webinar Participation: We may track your participation in webinars, including registration details, session duration, and engagement with content.
Training and Course Data: Information about your progress in training courses and participation in educational content.
Downloadable Product Information: Details about the products you download or purchase, including payment data.
Technical Data: Automatically collected information such as IP addresses, browser types, operating systems, and device data to help us improve our website functionality.

2. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

Providing and maintaining our website services, including memberships, forums, training, webinars, and product sales.
Improving and personalizing your experience on the platform.
Managing your account, responding to inquiries, and providing customer support.
Sending newsletters, promotional emails, and updates related to our services, only if you have opted in to receive them.
Processing transactions and delivering downloadable products securely.
Analyzing site usage to enhance our offerings and understand user preferences.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted partners who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential.

We may also share information when required to comply with legal obligations, enforce our site policies, or protect the rights, property, or safety of Bidbuddy or others.

4. Security of Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

5. Cookies and Tracking Technologies

Bidbuddy uses cookies to enhance your experience on our website. Cookies help us understand your preferences based on previous or current site activity and enable us to provide you with improved services. You can choose to disable cookies through your browser settings, although some features of our site may not function properly as a result.

6. Third-Party Links

Our website may contain links to other websites. Bidbuddy is not responsible for the privacy practices or content of these external sites. We encourage users to read the privacy policies of any third-party sites they visit.

7. User Rights and Data Access

You have the right to:

Access, correct, or delete your personal data that we hold.
Opt-out of receiving marketing communications from us.
Request a copy of the data we have collected about you.
Withdraw your consent to our data processing at any time.

To exercise these rights, please contact us at [email protected].

8. Changes to this Privacy Policy

Bidbuddy reserves the right to update this privacy policy at any time. When we do, we will post the revised policy on this page and update the effective date. We encourage users to frequently check this page for any changes and stay informed about how we protect their personal information.

9. Contacting Us

If you have any questions or concerns about this Privacy Policy, our practices, or your dealings with this website, please contact us at:

Email: [email protected]